Very welcoming and professional, this time at the Hednesford branch. Attended for an appointment which was on time and carried out with care by knowledgeable and attentive staff. The visit worked out quite expensive but what was expected from the service received, not just a ‘quick quack’ as advertised by some high street firms.
Well done Chase Eyecare Hednesford.
Took both my girls yesterday all staff very caring and make you feel very welcome.
When I booked in for my first sight test with Chase Eye Care, I was impressed with how thorough my heath check was and the friendly atmosphere. I have to have a complex prescription and am very conscious of the thickness of my lenses, but the staff went through all the options with me and previous to coming here, I wasn’t aware I could have my lenses made thinner! The staff were able to spend a lot of time with me and the optometrist even put contact lenses in for me so I was able to see what I would look like when I chose my glasses. I was as very happy with the services provided.
Very polite and welcoming I can now happily read my bible with my new reading glasses which I’m happy to share and looking forward to getting my other glasses hopefully tomorrow so thank you to all staff at eyecare they were very helpful with my needs and especially make a brilliant cup of coffee for me while I was waiting. I can now enjoy driving at night with no issues regarding the lights on cars being bright. I would recommend that any one who wants a good service goes to chase eyecare in Cannock they really do support your needs what ever it may be and you do feel like your listerned to a service i would stay with. Thank you.
We went for our first check ups at this optician and found them to be very informative, very helpful and all the staff were friendly and made us feel at home, even asking if we wanted a cup of tea, never had that before at any other opticians… there had been change in my prescription, which I was aware of, and I had help choosing new glasses, all the colours etc were explained in full, and I had the choice for extras, such as blue coat, ground down lenses etc. I love my new glasses, even though I had a bit of bother with the fit at first, the staff told me to come back if I had problems which I did, and they have altered everything for me till I was happy. My husband also had his eyes tested that day, he has diabetes and hadn’t had his usual check up, so when he was tested the optician found problems, the optician found my husband had diabetic bleeds in his eyes. The optician automatically referred him as an urgent patient to Burton hospital, and he was seen a week later, he has subsequently been through a lot of laser treatment, and the bleeds are stopped for now…we are thankful for the help chase eyecare gave us, and the continuing support with my husbands eyesight. I would recommend this opticians wholeheartedly, many thanks for your efforts.
I had a great experience with Mr M S Puri at Chase Eye care. I received utmost professionalism and felt very cared for, even on my first visit to this clinic. The staff is very welcoming and hospitable. Mr Puri saved my trip to Birmingham. I was visiting Birmingham and came down with an eye issue. Despite of their very busy schedule they were able to accommodate me on an urgent request. He examined my eye in detail and went an extra mile to solve the problem. Mr MS Puri is very Knowledgeable and he made me feel comfortable throughout the appointment. I would highly recommend Mr MS Puri and Chase Eye care to anyone who values their health.
Brilliant service very helpful
You won’t find a better Opticians in the area, the Optometrist is very thorough and offers some very good enhanced tests checking all aspects of eye health. Excellent customer service from friendly staff and a great range of frames to choose from. Would definitely recommend!!
My granddaughter had her third eye test at Chase Eye Care, as always a very warm welcome, from a lovely professional team who are excellent with children. In my opinion Mr Puri is one of the best optician I have been to as I am also a patient there
Took my children to chase eyecare for a sight test .I found the experience to be very professional and friendly. The staff were really welcoming and helpful, helping my son to find the perfect glasses, offering a 50% discount on frames and coatings on his lenses. The optometrist Mr Puri was extremely knowledgeable and patient with my son who struggled during his test resulting in him needing glasses. My daughter however flew through her test, not needing any glasses at all! I would highly recommend chase eyecare. They took care of all our needs and answered all questions thoroughly. The glasses were ready within a matter of days! Excellent service!