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What our customers think
Very welcoming and professional, this time at the Hednesford branch. Attended for an appointment which was on time and carried out with care by knowledgeable and attentive staff. The visit worked out quite expensive but what was expected from the service received, not just a ‘quick quack’ as advertised by some high street firms. Well done Chase Eyecare Hednesford.
When I booked in for my first sight test with Chase Eye Care, I was impressed with how thorough my heath check was and the friendly atmosphere. I have to have a complex prescription and am very conscious of the thickness of my lenses, but the staff went through all the options with me and previous to coming here, I wasn’t aware I could have my lenses made thinner! The staff were able to spend a lot of time with me and the optometrist even put contact lenses in for me so I was able to see what I would look like when I chose my glasses. I was as very happy with the services provided.
My sons appointment was on a superhero fun day …he was treated like a superhero too and was given some really cool glasses that turn into sunglasses in the sun which he thinks is Brill. Would recommend chaseeyecare because the optician is very very good at his job and we all felt at ease.
Both my boys had second visit today so friendly and very very helpful with everything especially with choosing there frames as typical teenager’s highly recommend them.
Very polite and welcoming I can now happily read my bible with my new reading glasses which I’m happy to share and looking forward to getting my other glasses hopefully tomorrow so thank you to all staff at eyecare they were very helpful with my needs and especially make a brilliant cup of coffee for me while I was waiting. I can now enjoy driving at night with no issues regarding the lights on cars being bright. I would recommend that any one who wants a good service goes to chase eyecare in Cannock they really do support your needs what ever it may be and you do feel like your listerned to a service i would stay with. Thank you.
Very informative, very thorough and friendly.
Went to Chase Eyecare for the first time today and had a really good experience. Team were very friendly, helpful and understood my needs. I had an option to upgrade to their enhanced eye exam which gave me the most thorough assessment I’ve ever received. Mr Puri went through his findings and luckily I don’t have any issues at present. The service wasn’t rushed and it was nice to actually be listened too. It was found I needed some distance glasses for the first time. Where do I begin? I thought, but the girls were able to guide me through my options and help me pick something that suited my colouring and face shape. I learnt they have an on site laboratory and make all the glasses on site therefore I won’t have to wait long for my glasses brilliant news! Thank you to all the staff that helped me today and I can’t wait to have my new glasses.
Pleasant staff and really put my daughter at ease during her appointment.
My granddaughter had her third eye test at Chase Eye Care, as always a very warm welcome, from a lovely professional team who are excellent with children. In my opinion Mr Puri is one of the best optician I have been to as I am also a patient there
We went for our first check ups at this optician and found them to be very informative, very helpful and all the staff were friendly and made us feel at home, even asking if we wanted a cup of tea, never had that before at any other opticians… there had been change in my prescription, which I was aware of, and I had help choosing new glasses, all the colours etc were explained in full, and I had the choice for extras, such as blue coat, ground down lenses etc. I love my new glasses, even though I had a bit of bother with the fit at first, the staff told me to come back if I had problems which I did, and they have altered everything for me till I was happy. My husband also had his eyes tested that day, he has diabetes and hadn’t had his usual check up, so when he was tested the optician found problems, the optician found my husband had diabetic bleeds in his eyes. The optician automatically referred him as an urgent patient to Burton hospital, and he was seen a week later, he has subsequently been through a lot of laser treatment, and the bleeds are stopped for now…we are thankful for the help chase eyecare gave us, and the continuing support with my husbands eyesight. I would recommend this opticians wholeheartedly, many thanks for your efforts.